Rob Favre (843) 991-2022 robfavre@gmail.com 3547 Franklin Tower Dr. Mt. Pleasant, SC 29466 www.rob-favre.com Objective A leadership position in a dynamic organization that's passionate about delivering the highest quality user experience. Blackbaud, Inc. User Experience Designer > Senior UX Designer > Principal UX designer Jul 2008- Present • Work with product teams to identify user needs through interviews, contextual inquiry, surveys, and engagement in online communities • Prototype and test solutions that meet business needs while providing a delightful user experience • Work closely with multiple engineering teams to ensure a polished and consistent final product • Coordinated on-time completion of large projects across multiple teams, including multiple platform-wide UI updates that affected thousands of customers • Deliver user-centered designs in a complex domain (nonprofit fundraising management) that requires specialized knowledge • Design lead for Raiser's Edge NXT, Blackbaud's flagship web-based CRM software, which earned the highest SUS score of any Blackbaud product after its release • Foundational contributor to SKY UX, Blackbaud's open source component-based design system • Interview UX candidates in conjunction with the UX management team • Recognized with multiple peer- and management-sponsored awards for excellence in design Motorola, Inc. Interaction Designer Aug 2004 - Jul 2008 • Designed user interfaces for Motorola's proprietary mobile phone software • Collaborated with product and development teams in North America, Europe, and Asia • Worked with customers such as T-Mobile, AT&T, and Verizon to meet their requirements while keeping focus on end user experience • Planned and analyzed formal usability studies with user research team
 Tools • Axure • Sketch • InVision • Fireworks • Photoshop Skills • High-fidelity prototyping • Wireframe/paper prototyping • Mobile and responsive design • User interviews • Contextual inquiry • Usability testing • Brainstorm facilitation • Requirements documentation • Onboarding and mentoring junior designers Education • MSI Human-Computer Interaction - University of Michigan School of Information 2004 • BA History - University of Michigan College of Literature, Science and the Arts 1998